jusn365 Privacy Policy

When you create an account on jusn365, we collect the personal details you provide during registration, including your full name, date of birth, email address, and mobile number. We also collect a copy of any government-issued identification document you submit during the identity verification process, which is required to confirm that you meet the minimum age requirement of 21 years and are located in the Philippines. When you make deposits or withdrawals, we collect payment-related information such as your GCash or Maya account reference, bank account details, and transaction records — though we do not store full card numbers or sensitive payment credentials directly on our servers. As you use the platform, we automatically collect technical data including your IP address, device type, browser version, operating system, and session activity logs, which help us maintain platform security and improve your experience. We may also collect information you voluntarily provide when you contact our support team, submit feedback, or participate in any promotions available on the platform. All information collected is limited to what is reasonably necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance.

The personal information we collect is used primarily to create and manage your account, verify your identity, process your deposits and withdrawals, and provide you with access to the games and sports betting markets available on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your transaction history and activity data are used to detect and prevent fraud, money laundering, and other forms of financial crime, in compliance with applicable Philippine regulations and our obligations as a licensed platform. Technical data such as IP addresses and device identifiers are used to protect your account from unauthorised access, identify suspicious login attempts, and ensure that the platform operates correctly across different devices and network conditions. We may use aggregated, anonymised data about how members use the platform to improve our services, fix technical issues, and develop new features — this data cannot be used to identify you individually. jusn365 does not use your personal information for automated decision-making that produces legal or similarly significant effects without human review, and we do not build personal profiles for the purpose of selling advertising to third parties.

jusn365 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your information with carefully selected service providers who assist us in operating the platform, including payment processors, identity verification providers, cloud hosting services, and customer support tools — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. We are required by Philippine law and our regulatory obligations to share certain information with relevant government authorities, financial intelligence units, or law enforcement agencies when lawfully requested or when we are required to report suspicious activity. If jusn365 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We may also share information with professional advisers such as lawyers, auditors, and insurers where necessary for the conduct of our business, under strict confidentiality obligations. In all cases, we take reasonable steps to ensure that any third party receiving your data treats it with the same level of care and security that we apply ourselves.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols, and sensitive account data is stored using encryption at rest to reduce the risk of exposure in the event of a security incident. Access to personal data within our organisation is restricted to staff and systems that have a legitimate need to process it, and all personnel with access to member data are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine data protection authority within the timeframes required by law. While we take every reasonable precaution to protect your data, no system is completely immune to security risks, and we encourage you to use a strong, unique password for your account and to enable any additional security features available on the platform. If you believe your account has been compromised, please contact us immediately through the support details available on the platform.

We retain your personal information for as long as your account remains active and for a period after account closure as required by applicable Philippine laws and regulations, including anti-money laundering and financial record-keeping requirements. In most cases, transaction records and identity verification documents are retained for a minimum of five years following the closure of your account, in line with regulatory obligations that apply to licensed gaming and financial service providers in the Philippines. Technical logs and session data are typically retained for shorter periods and are deleted or anonymised once they are no longer needed for security monitoring or fraud detection purposes. If you request the deletion of your account and personal data, we will process your request in accordance with your rights under the Data Privacy Act of 2012, subject to any legal obligations that require us to retain certain records for a specified period. After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you. We periodically review the data we hold to ensure that we are not retaining information beyond what is necessary for the purposes for which it was collected.

As a registered member based in the Philippines, you have a number of rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete information in your account. You also have the right to object to the processing of your personal data in certain circumstances, the right to request the erasure of your data where it is no longer necessary for the purposes for which it was collected, and the right to data portability where technically feasible. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us using the support details available on the platform — we will respond to your request within the timeframes required by applicable law. Please note that some requests may be subject to identity verification before we can process them, to ensure that we are responding to the correct individual and not disclosing your data to an unauthorised person.

jusn365 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make significant changes, we will notify registered members through the platform or via the contact details associated with your account, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Continued use of the platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you have any questions about this Privacy Policy or how your personal data is handled, please visit our FAQ page for further guidance, or contact our support team directly. This policy is governed by the laws of the Philippines, and any disputes relating to data privacy will be subject to the jurisdiction of the relevant Philippine authorities and courts.